Help Desk Digital Exchange
Bagaimana kami bisa membantu anda?
Cara Memulai


Tidak dapat menemukan jawaban?
Email Kami
  • Getting Started > Verification of Personal Data > Other than my local ID, SIM or passport. What kind of ID can I use to verify my account?
  • Other than my local ID, SIM or passport. What kind of ID can I use to verify my account?

  • What Documents Can I Use to Verify My Identity on digitalexchange.id?

    In the account verification process on the digitalexchange.id platform, you are required to attach an official identity document. This is not just a formality—this verification is carried out for the security of your account, to protect against account misuse, and to comply with applicable government regulations.

    Accepted Document Types For Indonesian Citizens (WNI)

    We only accept one type of official identity document: KTP (Resident Identity Card) This is the main and most recommended document. Make sure your KTP is still active and all information on it (photo, name, NIK, etc.) is clearly legible.

    For Foreign Citizens (WNA)

    For users from abroad, we accept: International Passport The passport must still be valid, and information such as name, country of origin, date of issue and expiration of the passport, and photo must be clearly visible.

     

    If you still have questions about verification or the documents received, you can contact us directly via email [email protected]




    Apakah Artikel ini Membantu? 16 100