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  • Getting Started > Verification of Personal Data > How to Change Account Name After Verification Process is Rejected
  • How to Change Account Name After Verification Process is Rejected

  • What should be done when the user has filled in the personal data verification form, but it is rejected?

    · Click the account menu then select my profile

    · Click Send Verification Documents

    · Fill in the form according to your data

    - Identity number (KTP / SIM / Passport)

    - Full name, punctuation and title must match the KTP

    - Gender

    - Place and date of birth

    - Date of birth

    - Residential address (must match KTP)

    - Type of work

    - Citizenship

    - Province

    - City

    - Postal code




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