Privacy Policy

This Privacy Notice explains what you can expect from us and what we need from you regarding your data. Please read this carefully because this Notice is legally binding when you use the Digitalexchange.id Services, as defined below.

Privacy policy changes

digitalexchange.id has the flexibility to update this privacy policy at any time. When we do, we will post a notice on the main page of our Site, revise the updated date at the bottom of this page and send you email/social media information. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and be aware of any modifications.

Personal identification information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order (Sell/Buy), and in connection with activities, services, features or other appropriate sources. we provide on our site. Users may be asked, where appropriate, their name, email address, mailing address, telephone number and identity document for verification. We will collect personally identifiable information from Users only if they voluntarily submit this information to us. Users can always refuse to provide personally identifiable information at the risk of not being able to fully use the services on our platform.

Non-personal identification information

We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, computer type and technical information about the means of the User's connection to our Sites, such as the operating system and Internet service provider used and other similar information.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. . The exchange of sensitive and personal data between the Site and its Users occurs through a secure SSL communication channel and is encrypted and protected with a digital signature. Our site functions according to PCI vulnerability standards to create a secure environment for Users.

Where do we store your data?

Our operations are supported by computer networks, servers and other information technology and infrastructure, including, but not limited to, third-party service providers. We and our third-party service providers store and process your data in Indonesia.

Web browser cookies

When you use the Digital Exchange Service, we may use standard practice to place small data files called cookies, flash cookies, pixel tags, or other tracking devices (hereinafter, "Cookies") on your computer or other device used to visit the Service. we. We use cookies to (i) help us recognize you as a customer, and collect information about your use of the digitalexchange.id Service to better tailor our services and content to you, and to collect information about your computer or other access devices as part of ensuring we comply with our obligations. Our AML and (ii) ensure that your account is secure by detecting irregular or suspicious account activity. We use cookies when you log out of your account or close your browser. Persistent Cookies remain on your computer or mobile device until they are deleted or if they do not expire. Most web browsers are set to accept cookies by default. You are free to refuse most of our session cookies if your browser or browser add-on is permitted but choosing to delete or disable our Cookies may interfere with your use and functionality of the digitalexchange.id Services. "Do not track" signals We do not collect any information that can identify you without your permission. However, we use Google Analytics on our website. If you want to know more about Google Analytics and its "do not track" policy, please visit https://www.google.com/analytics/terms/us.html

Right to access your data

Subject to applicable law, you may have the right to access the information we hold about you. Your access rights can be done according to your relevant data protection laws. For more information, please contact [email protected]

How we use the information collected

Digitalexchange.id may collect and use the User's personal information for the following purposes:

• To improve customer service: Information provided by Users helps us respond more efficiently to customer service requests and support needs

• To personalize the user experience: we may use the information in the aggregated group to understand how our Users as a group use the services and resources provided on our Site.

• Improving our Site: we may use the feedback provided by Users to improve our products and services

• To process payments: we may use the information that Users provide about themselves when placing an order only to provide services for that order. We do not share this information with other parties except to the extent necessary to provide the service

• To send periodic emails: we may use email addresses to send order-related information and updates.

Share your personal information

We do not sell, trade, or rent Users' personally identifiable information to others. We may share generic aggregated demographic information that is not linked to any personally identifiable information about visitors and users with our business partners, trusted affiliates, and advertisers for the purposes described above.

Law and danger

Notwithstanding anything to the contrary in this Privacy Policy, we may retain or disclose your information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request; to protect someone's safety; to solve fraud, security or technical problems; or to protect the rights or property of us or our users. However, nothing in this Privacy Policy is intended to limit any legal defense or you may have to ask the government to disclose your information.

You accept these terms

By using this Site, you signify your acceptance of this policy and the Terms of Use. If you do not agree to this policy, do not use our Site. Your continued use of this Site after posting changes to this policy will be deemed your acceptance of these changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].