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  • Getting Started > ACCOUNT > I can't login to my account in digitalexchange.id. What should I do?
  • I can't login to my account in digitalexchange.id. What should I do?

  • 1.    Please make sure that your internet connection is stable. Also note that you have to enter the correct e-mail and password, captcha code and your Google Authenticator or email code.

    2.    Failure on entering one of those information for five times in a row will get your account banned for 2 hours for security reasons.

    3.    You may try to login once more afterwards and make sure that this time you are entering the correct information.




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