How to Live Chat with DEX Customer Care

The Live Chat feature serves to improve customer  service and comfort at digitalexchange.id. Here are the steps that must be taken to be able to do Live Chat at digitalexchange.id:

A. How to do Live Chat on the website

1. Go to the digitalexchange.id Helpdesk website URL https://help.digitalexchange.id/home, then click the chat icon in the bottom right corner of your screen as shown in the image below.

2. After that, the Live Chat service will appear, then fill in the data according to the specified format. Please continue chatting with the digitalexchange.id customer care team, Our Team will be happy to assist you.

B. How to do Live Chat on the digitalexchange.id application

In the digitalexchange.id application, there is a live chat feature, you can directly ask about the problems that occur: 

1. Login to the digitalexchange.id application

2. Click Account

3. Chat Support

4. Then a column will appear to chat with digitalexchange.id support.