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How to Recover Password in digitalexchange.id App

Updated Short read Getting Started

How to reset your password via digitalexchange.id app:

  1. Open the digitalexchange.id app and tap "Sign In" on your mobile phone.
  2. On the sign in page, click "Forgot Password" at the bottom right of the Password column
  3. After that, enter the email address you used to sign up for the digitalexchange.id app in the “Email” field.
  4. Then, click the “Get Code” button to send the verification code to your email.
  5. After the code is sent, click the “Close” button to close the notification.
  6. Check your email from digitalexchange.id and copy the verification code you received.
  7. After receiving the code via email, enter it into the “Email Code” field.
  8. Create a new password. When creating a password on digitalexchange.id, the password must consist these special symbols: !, @, *, #, $, %, ^, and & . Additionally, the password must meet these requirements: be 8–50 characters long and contain at least one uppercase letter, one lowercase letter, and one number. Then, re-enter the same password in the “Confirm Password” field to confirm.
  9. Once all fields have been correctly filled in, click the “Submit” button to complete the password reset process.
  10. All done! Now you can log in with your new password.

 

 

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