This Privacy Notice explains what you can expect from us and what we need from you regarding your personal data. Please read this carefully because this Notice is legally binding when you use Digitalexchange.id Services, as defined below.
- Personal identification information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order (Sell / Buy), and in connection with activities, services, features or other sources that we make available on our Site. Users can be asked, if appropriate, the name, email address, mailing address, telephone number and identity document as verification. Users can visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit this information to us. Users can always refuse to provide personal identification information at the risk of not being able to use the service on our platform completely.
- Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personally identifiable information can include browser names, types of computers and technical information about the means of User connection to our Site, such as operating systems and Internet service providers used and other similar information.
- How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, changes, disclosure or destruction of your personal information, user names, passwords, transaction information and data stored on our Site. Exchange of sensitive and personal data between the Site and its Users occurs through SSL secure communication channels and is encrypted and protected with digital signatures. Our site functions according to PCI vulnerability standards to create a safe environment for Users.
- Where we store your personal data
Our operations are supported by computer networks, servers and other infrastructure and information technology, including, but not limited to, third party service providers. We and our third party service providers store and process your personal data in Indonesian.
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- The right to access your data
Subject to applicable law, you may have the right to access information that we have about you. Your access rights can be carried out in accordance with relevant data protection laws. For more information, please contact [email protected]
- How we use the information collected
Digitalexchange.id may collect and use Users personal information for the following purposes:
- To improve customer service: the information provided by Users helps us respond to customer service requests and support needs more efficiently
- To personalize user experience: we can use information in aggregation groups to understand how our Users as a group use the services and resources provided on our Site improve our Site: we can use the feedback provided by Users to improve our products and services
- To process payments: we can use information provided by Users about themselves when placing orders only to provide services to that order. We do not share this information with side parties except to the extent necessary to provide services
- To send periodic emails: we can use email addresses to send information and updates regarding orders.
- Share your personal information
We do not sell, trade, or rent User's personal identification information to others. We may share general aggregate demographic information that is not related to any personally identifying information about visitors and users with our business partners, trusted affiliates and advertisers for the purposes described above.
- Law and danger
- The right to be forgotten
If you want to close your account and delete all information that allows anyone to identify you, please write us at [email protected] Please note, that our request as such will also terminate your Digitalexchange.id account. All money stored in your account will be replaced in accordance with our Refund Policy.
- You accept these conditions
- Contact us